Access Issues for Refined Sites in US Region

Incident Report for Refined

Resolved

We have received confirmations from multiple customers that the issue has been resolved.

Atlassian has updated their Status page with some details and will share a public Post Incident Review. https://developer.status.atlassian.com/

Posted Feb 28, 2024 - 18:51 CET

Monitoring

Atlassian has provided an update that they have scaled up the underlying service responsible for tokens generation.

According to our tests, the sites are working again as expected but we keep monitoring the situation closely.

Posted Feb 28, 2024 - 17:21 CET

Identified

We are aware of an Atlassian incident that is causing users to experience slowness and encounter issues when accessing their Refined sites. We apologize for any inconvenience this may cause.

Atlassian Incident : https://developer.status.atlassian.com/incidents/ncqyrsz7tg0x

Posted Feb 28, 2024 - 14:58 CET

Investigating

We are currently investigating this issue.

Posted Feb 28, 2024 - 14:08 CET

This incident affected: Refined Cloud US.