All Systems Operational
Refined Cloud US ? Operational
90 days ago
100.0 % uptime
Today
Refined Cloud EU ? Operational
90 days ago
100.0 % uptime
Today
Atlassian Cloud Operational
Jira Core Viewing content Operational
Confluence Search Operational
Confluence Authentication and User Management Operational
Jira Core Authentication and User Management Operational
Jira Core Create and edit Operational
Jira Core Search Operational
Jira Software Search Operational
Jira Software Viewing content Operational
Jira Service Management Authentication and User Management Operational
Jira Service Management Signup Operational
Jira Service Management Service Portal Operational
Confluence View Content Operational
Jira Software Authentication and User Management Operational
Jira Software Create and edit Operational
Refined Toolkit (Cloud) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 1, 2024

No incidents reported today.

Feb 29, 2024

No incidents reported.

Feb 28, 2024
Resolved - We have received confirmations from multiple customers that the issue has been resolved.

Atlassian has updated their Status page with some details and will share a public Post Incident Review. https://developer.status.atlassian.com/

Feb 28, 18:51 CET
Monitoring - Atlassian has provided an update that they have scaled up the underlying service responsible for tokens generation.

According to our tests, the sites are working again as expected but we keep monitoring the situation closely.

Feb 28, 17:21 CET
Identified - We are aware of an Atlassian incident that is causing users to experience slowness and encounter issues when accessing their Refined sites. We apologize for any inconvenience this may cause.

Atlassian Incident : https://developer.status.atlassian.com/incidents/ncqyrsz7tg0x

Feb 28, 14:58 CET
Investigating - We are currently investigating this issue.
Feb 28, 14:08 CET
Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024
Resolved - This incident has been resolved. Atlassian has confirmed an issue on their side that caused JSM forms to become unavailable. If the user was logged in during the incident, they may need to log out and then log back in again to be able to see forms.
Feb 20, 09:03 CET
Update - Atlassian has confirmed the issue and advised that logging out and back in solves this issue and the forms are shown to the users.

Invalidating all active user sessions can be done by Atlassian. Please reach out to support.atlassian.com to get assistance on this.

We apologize the inconvenience and are still working with Atlassian to understand what was the root cause.

Feb 20, 06:31 CET
Update - We're still waiting for Atlassian to identify the cause for the Forms API failures. To help us escalate this, please raise a ticket with Atlassian support and mention ECOHELP-35443 as a reference.
Feb 19, 20:16 CET
Identified - JSM forms have stopped working on Refined Cloud sites because the Atlassian Forms API has ceased to function. We are in contact with Atlassian to resolve this issue as soon as possible.
Feb 19, 09:14 CET
Investigating - JSM forms have stopped working on Refined Cloud sites. We are in contact with Atlassian to identify the cause of the issue.

We apologize the inconvenience this is causing.

Feb 19, 08:32 CET
Feb 19, 2024
Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.