Knowledge base articles might not be returned in search

Incident Report for Refined

Update

Atlassian has been able to trace down the issue. We will provide an update when we know more.

Posted May 02, 2024 - 01:38 CEST

Identified

We are currently experiencing an issue where search results may not include knowledge base articles. We have been in contact with Atlassian and waiting for a fix from their end.

Posted Apr 24, 2024 - 17:10 CEST

This incident affects: Refined Cloud US and Refined Cloud EU.